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Vivoo is your smart 90-second wellness check.
Just test at home using a simple urine strip, and get instant results through the Vivoo app.
It analyses 9 key wellness markers, including hydration, magnesium, sodium, pH, vitamin C, and more - and gives you personalised nutrition and lifestyle guidance from real dietitians and nutritionists.
Vivoo Health ships products Australia-wide. We aim to dispatch orders within 1–2 business days. You will receive tracking information once your order has been processed.
Shipping Costs
- Standard shipping fees apply and are calculated at checkout.
- Free shipping is available on orders over $50 AUD.
Delivery Times
Standard delivery typically takes 2–7 business days, depending on your location. Remote or regional areas may experience longer delivery times.
Please make sure you have read and understood all the conditions written here before submitting your orders.
Refund Policy
Under Australian Consumer Law, you are entitled to a replacement, refund, or repair if a product is faulty, significantly different from the description, or not fit for purpose.
Change of Mind
We do not offer refunds or exchanges for change of mind, so please choose carefully.
Faulty or Damaged Goods
If you believe your product is faulty or damaged:
- Contact us at contact@vivoohealth.com.au within 14 days of receiving your item.
- Include your order number, photos (if applicable), and a description of the issue.
If the product is deemed faulty, we will offer a full refund, replacement, or store credit. Vivoo Health will cover return shipping for faulty items.
